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Returns & Refund Policy


We want you to be sure you have made the right decision to subscribe.  You may cancel a new subscription within 30 days of the Order Confirmation (the "Initial Period") provided we receive written notice of such cancellation within the Initial Period.

If you want to cancel your subscription in accordance with clause 4.1 you must email us at customerservicesteam@emap.com supplying your name, full postal address, post/zip code, unique 10 digit subscription number, and the brand to which you have taken out a subscription. A failure to provide the relevant information may result in your subscription not being cancelled.

If you cancel your subscription in accordance with clause 4.1 we will refund the value of all remaining weeks/unmailed issues left in your subscription for which we have received payment. 


Unless cancelled within the Initial Period, all our subscription contracts are for a minimum 12 month period, including subscriptions which begin with introductory rates .Payment by monthly or quarterly installments does not infer a monthly or quarterly subscription.

You may cancel your subscription at any time.  We will issue refunds only in accordance with cancellations made during the Initial Period (see clause 4 above).

We may terminate your subscription immediately without a refund if you breach any of the terms in these terms and conditions.